Helpdesk

Here's your go-to source for clarifying coffee curiosities.

Whether you're seeking brewing tips, flavor insights, or ordering details,

we're here to provide concise answers to your most pressing questions.

  • 1. What's the difference between whole bean and ground coffee?

    Whole bean coffee is unground, while ground coffee is already crushed. Whole beans retain freshness longer, while ground coffee is more convenient.

  • 2. How should I store coffee to keep it fresh?

    The best choice depends on your preferences, but for high-quality coffee, consider slow drip or French press methods.

  • 3. What's the best coffee brewing method for the best flavor?

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  • 4. How do I choose the right coffee grind for my brewing method?

    Use a fine grind for espresso, medium grind for drip coffee makers, and coarse grind for French presses.

  • 5. Are all coffee beans from the same origin?

    No, our coffee beans come from various coffee-producing regions to offer a variety of flavors

  • 6. Can I return a product if I'm not satisfied with my purchase?

    Yes, we accept returns within 8 days of purchase for coffee bags and within 15 days for accessories. After this period, you will receive an in-store credit equivalent to the remaining days within the initial 30-day period. Please refer to our return policy for more details.

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